Call Time ID:
00
This field is where you put the users ID number, can be up to 8 digits in length, Must be at least 2 characters in length.
Call Time Name:
(short description of the call time)
This field is where you put the users password. Must be at least 2 characters in length. Only letters and numbers are allowed in user passwords. A medium strength user password will be at least 10 characters in length, and a strong user password will be at least 20 characters in length and have letters as well as at least one number. It is recommended that you use a longer password if possible, stringing together several unrelated words with no spaces, and a number somewhere in the string. The maximum size of a password is 100 characters.
Call Time Comments:
This field is where you put the users full name. Must be at least 2 characters in length.
Admin User Group:
This menu is where you select the users user level. Must be a level of 1 to log into the agent screen, Must be level greater than 2 to log in as a closer, level 7 is for Reports only. Must be user level 8 or greater to get into admin web section. User Level 9 is able to edit all user levels in the admin web section. User Level 8 can only edit level 7 users and lower.
Default Start:
Default Stop:
AH Override:
1
1000
XXX
ABC@YAHOO.COM
This is the voicemail box that calls will be directed to in an AGENTDIRECT in-group at the drop time if the in-group has the drop method set to VOICEMAIL and the Voicemail field set to AGENTVMAIL.
Sunday Start:
Sunday Stop:
Monday Start:
Monday Stop:
Tuesday Start:
Tuesday Stop:
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Wednesday Stop:
Friday Start:
Friday Stop:
Saturday Start:
Saturday Stop:
Active State Call Time Definitions for this Record:
Add state call time rule:
Active Holiday Definitions for this Record:
Add holiday rule:
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mohsin test OB
Awesome
Cardio LT
Disaster
