MODIFY A STATE CALL TIME

Call Time ID:

00

User ID

This field is where you put the users ID number, can be up to 8 digits in length, Must be at least 2 characters in length.

State Call Time State:

Password

This field is where you put the users password. Must be at least 2 characters in length. Only letters and numbers are allowed in user passwords. A medium strength user password will be at least 10 characters in length, and a strong user password will be at least 20 characters in length and have letters as well as at least one number. It is recommended that you use a longer password if possible, stringing together several unrelated words with no spaces, and a number somewhere in the string. The maximum size of a password is 100 characters.

State Call Time Name:

(short description of the call time)

Full Name

This field is where you put the users full name. Must be at least 2 characters in length.

State Call Time Comments:

Full Name

This field is where you put the users full name. Must be at least 2 characters in length.

Admin User Group:

User Level

This menu is where you select the users user level. Must be a level of 1 to log into the agent screen, Must be level greater than 2 to log in as a closer, level 7 is for Reports only. Must be user level 8 or greater to get into admin web section. User Level 9 is able to edit all user levels in the admin web section. User Level 8 can only edit level 7 users and lower.

Default Start:

Default Stop:

Sunday Start:

Sunday Stop:

Monday Start:

Monday Stop:

Tuesday Start:

Tuesday Stop:

Wednesday Start:

Wednesday Stop:

Thursday Start:

Thursday Stop:

Friday Start:

Friday Stop:

Saturday Start:

Saturday Stop:

Active Outbound Holiday Definitions for this Record:

Add outbound holiday rule:

User Level

This menu is where you select the users user level. Must be a level of 1 to log into the agent screen, Must be level greater than 2 to log in as a closer, level 7 is for Reports only. Must be user level 8 or greater to get into admin web section. User Level 9 is able to edit all user levels in the admin web section. User Level 8 can only edit level 7 users and lower.

CALL TIMES USING THIS STATE CALL TIME:

inbound

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